These instructions are provided as a service from AT&T TeleConference Services
Click the image this service will help you to setup a teleconference,
you can also click here.
HOW TO SCHEDULE AN OPERATOR-DIALED CONFERENCE
* Conferences may be set up immediately (demand call) or as a
reservation from 30 minutes up to one year in advance.
* The specialist will ask for a Teleconference Folder ID. (You
will only have a TeleConference Folder ID if you have previously
set up a conference.)
* The specialist will need the date and start time of the call,
the billing information, the number of participants (including
the host) and the duration of the meeting.
* Please have the names and numbers of all participants available.
(Toll-free numbers cannot be accepted.)
* Specify who will be the host/controller of the conference.
* Specify who will be called first and/or last.
* Inform the participants that the specialist will be calling a
few minutes prior to the start time. (The specialist will advise
you of the time we will begin calling.)
* Call at least 30 minutes prior to the scheduled start time to
make changes or cancel your call.
CONDUCTING AN OPERATOR-DIALED CONFERENCE
* Host Assistance - If assistance is needed during the conference,
the host should press pound, zero then zero (# 0 0) on their
phone to summon a specialist.
* Please do not put your line on hold if your phone system has
hold music. (The music may disrupt the conference.)
* Speakerphones may cause noise during your conference. Please
mute your microphone when not speaking.
* To minimize disruptions caused by hold music, speakerphones and
other background noise, the Mute feature allows participants to
mute their line. To use the Mute feature, the participant
presses pound then zero (# 0) on their phone. A menu will
instruct the participant to press 1 to mute their line and then
they will rejoin the conference. To deactivate the Mute feature,
press pound then zero (# 0). The menu will prompt the
participant to press 1 to return to talk mode, and then they
rejoin the conference. Tones will be heard as participants
perform these functions.
At the end of your conference, remember to schedule a follow-up
conference while all participants are still on the call.
SCHEDULING A DIAL-IN CONFERENCE
* Conferences may be set up immediately (demand call) or as a
reservation from 30 minutes up to one year in advance.
* The specialist will ask for a Teleconference Folder ID. (You
will only have a TeleConference Folder ID if you have previously
set up a conference.)
* The specialist will need the date and start time of the call,
the billing information, the number of participants (including
the host) and the duration of the meeting.
* Call at least 30 minutes prior to the scheduled start time to
make changes or cancel your call.
* Always provide your participants with complete conference
details including the dial-in number, participant access code
and the name of the host/controller.
* Dial-in conferences can be conveniently scheduled using our
Internet Reservation System at: www.att.com/conferencing.
CONDUCTING A DIAL-IN CONFERENCE
* The host must use the host access code to join the conference.
If assistance is needed during the conference, the host should
press pound, zero then zero (# 0 0) to summon a specialist.
* Please do not put your line on hold if your phone system has hold music.
* Speakerphones may cause noise during your meeting. Please mute
your microphone when not speaking.
* To minimize disruptions caused by hold music, speakerphones and
other background noise, the Mute feature allows participants to
mute their line. To use the Mute feature, the participant
presses pound then zero (# 0) on their phone. A menu will
instruct the participant to press 1 to mute their line and then
they will rejoin the conference. To deactivate the Mute
feature, press pound then zero (# 0). The menu will prompt the
participant to press 1 to return to talk mode and then they
rejoin the conference. Tones will be heard as participants
perform these functions.
* To avoid termination of the conference and NO SHOW FEES
(non-cancellation charges), remember the following:
* If it is necessary to cancel your conference, you must call us
at least 30 minutes prior to the scheduled start time.
* At least one participant must dial in (and remain on the call)
within 30 minutes of the scheduled start time or the conference
will terminate and No Show Fees will apply.
* If you take a break longer than 15 minutes, leave one line
connected to the conference or the conference will terminate.
At the end of your conference, remember to schedule a follow-up
conference while all participants are still on the call.
Please call AT&T TeleConference Services
1-800-232-1234 or www.att.com/conferencing
NOTE: AT&T reserves the right to change prices and terms.
Additional terms, conditions, charges and price change information for
AT&T TeleConference Services can be viewed at
http://www.att.com/serviceguide/business.
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