Quality and Safety in Healthcare

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Basic program information and description

Promoting quality outcomes for patients is a core value for all health care professionals. This micro-credential provides an opportunity for DNP and MS nursing students to gain knowledge and skills of concepts, strategies and processes related to quality and safety in health care.

Who is eligible?

UB students who are enrolled or have completed NGC 634: Organizational and Leadership Concepts in Health Care.


To earn the micro-credential, students must complete the required activities:

  1. Complete select Institute for Healthcare Improvement modules as required in NGC 634.
  2. Satisfactory complete the quality improvement proposal required in NGC 634.
  3. View two videos related to quality or safety as found on the Institute for Healthcare Improvement website. The student will then submit a Know-Want-Learn-Analyze-Reflect (KWLA+R) reflection paper, a metacognition strategy for learning.
  4. Develop a short video using the Pecha Kucha method of presentation demonstrating application of quality and safety concepts.

Required Courses

NGC 634: Organizational and Leadership Concepts in Health Care (Fall semester only)

Leadership and organizational theories are explored in preparing for a leadership role in various academic, health care, advocacy, social service and policy organizations. Leadership and management concepts are applied to improve organizational structures, workforce environments, and client care quality. Economic principles and budgeting methods will be applied to the management of health care systems and processes.

Registration and Contact

To register, please contact Janice Jones, PhD, RN, CNS, by email.

Additional Information